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Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from phedra.mx (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

Security, confidentiality and privacy

The records of all activities that you undertake using our website will remain strictly confidential and will only be disclosed to our employs for the purpose of comply with the order and product delivery. 

Our store is hosted on Shopify inc. They provide us with the online e-commerce platform that allow us to sell our products to you. Your data is stored through Shopify´s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Shopify is certified as a PCI DSS (Payment Card Industry Data Security Standard) Level 1 compliant service provider, which is the highest level of compliance available. This compliance extends to all online stores powered by Shopify. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. Shopify Privacy Policy. (2018). Retrieved from https://www.shopify.com/legal/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@phedra.mx 

 

Phedra

México, 2019